Refund Policy
At Arrow Agency, we strive to provide top-quality digital marketing services to all our clients. We understand that sometimes circumstances may change, and you may need to request a refund. Below is our refund policy outlining the terms and conditions for refunds:
1. **30-Day Full Money Back Guarantee:**
We offer a 30-day full money-back guarantee on all our digital marketing services. If, for any reason, you are not satisfied with the services provided within the first 30 days of signing up, you are eligible for a full refund, no questions asked.
2. **90-Day Clause for Refunds on SEO Services:**
For Search Engine Optimization (SEO) services specifically, we provide a 90-day clause for refunds. If you have subscribed to our SEO services and are unsatisfied with the results within the first 90 days, you may request a refund. However, this refund will be subject to a review of the work completed during this period.
3. **Refund Request Process:**
To request a refund, please contact our customer support team via email or phone. You will be required to provide details regarding your dissatisfaction with the services and any relevant documentation to support your claim.
4. **Refund Eligibility:**
– Refunds will only be issued to the original payment method used for the purchase.
– Refunds are only applicable to the fees paid for the specific services that are being refunded.
– Any additional expenses incurred during the provision of services, such as ad spend, will not be refunded.
– Refunds are not applicable if the client terminates the contract prematurely without justifiable cause.
5. **Refund Processing Time:**
Once your refund request is approved, we will process the refund within3Refund Policy for Digital Marketing Services in Rhode Island
At Arrow Agency, we strive to provide top-quality digital marketing services to all our clients. We understand that sometimes circumstances may change, and you may need to request a refund. Below is our refund policy outlining the terms and conditions for refunds:
1. **30-Day Full Money Back Guarantee:**
We offer a 30-day full money back guarantee on all our digital marketing services. If for any reason you are not satisfied with the services provided within the first 30 days of signing up, you are eligible for a full refund, no questions asked.
2. **90-Day Clause for Refunds on SEO Services:**
For Search Engine Optimization (SEO) services specifically, we provide a 90-day clause for refunds. If you have subscribed to our SEO services and are unsatisfied with the results within the first 90 days, you may request a refund. However, this refund will be subject to a review of the work completed during this period.
3. **Refund Request Process:**
To request a refund, please contact our customer support team via email or phone. You will be required to provide details regarding your dissatisfaction with the services and any relevant documentation to support your claim.
4. **Refund Eligibility:**
– Refunds will only be issued to the original payment method used for the purchase.
– Refunds are only applicable to the fees paid for the specific services that are being refunded.
– Any additional expenses incurred during the provision of services, such as ad spend, will not be refunded.
– Refunds are not applicable if the client terminates the contract prematurely without justifiable cause.
5. **Refund Processing Time:**
Once your refund request is approved, we will process the refund within 30 days. Please note that it may take additional time for the refunded amount to be reflected in your account, depending on your financial institution.
6. **Modifications to the Refund Policy:**
Arrow Agency reserves the right to modify or update this refund policy, at any time, without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
By engaging with our services, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us for clarification.
Arrow Agency
info@arrowagencymarketing.com
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info@arrowagencymarketing.com
Hours of Operation
Mon, Wed - Fri: 10:00 am - 6:00 pm
Tues & Sat: 10:00 am - 2:00 pm
Address
371 Putnam Pike STE 230, Smithfield,
RI 02917, United States